Shop Policies

ORDERS
Orders are processed promptly within 1-2 business days of your order. If we have any concerns or questions about your order, you will be notified immediately by the email you provided at checkout.

RETURNS & REFUNDS
We accept the return of unused and unopened product in its original packaging within 14 days of purchase. Once we receive the returned item(s) the charges will be credited to your original method of payment excluding shipping costs, which are non-refundable.

PAYMENT
Ink & Osprey Studio accepts all major credit cards and Paypal.

SHIPPING
All orders are shipped from Los Angeles, California. Upon shipping you will receive a confirmation email with the tracking number. If you require expedited shipping, please contact rachel@inkandosprey.com

INTERNATIONAL SHIPPING
We offer shipping internationally, however we are not responsible for customs costs or tax duties that may apply. We do our best to ship your goods out as quickly as we can, but please let us know if your order is required within a specific time frame.

PRIVACY
We respect and protect the privacy of our customers. Your information is used only to fulfill your order and will never be distributed to third parties.

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