Wholesale Terms

ORDERING & PAYMENT
Opening orders minimum: $150
Re-order minimum: $100
Orders may be submitted via email or through our online portal here.
Payments can be made by credit card or Paypal. All payments are processed at the time of shipment. All wholesale customers must have a resale certificate.
SHIPPING & TURNAROUND TIME
Domestic Orders: UPS Ground
International Orders: USPS Priority
Our typical turnaround time is 3–5 business days for stocked items. You will be notified of the turnaround time of your order when it is shipped. Shipping costs are calculated by weight and will be added to your invoice upon acceptance of your order. Ink & Osprey Studio is not responsible for any carrier delays or damages incurred from a particular shipping company. Please notify us of any time–sensitive orders.

DISPLAY & PACKAGING
All of our products must be displayed and sold in their original packaging. Please let us know if you have any questions regarding our packaging or would like a framed display for your retail space.

RETURNS, DAMAGES & REPAIRS
All sales are final. Unauthorized returns will not be accepted. Requests for cancellations must be reported within 24 hours of placing an order. If a cancellation request is submitted past 24 hours, a 20% restocking fee will be incurred.
BACKORDERS
Occasionally certain products may be out of stock. You will be notified of any items that are backordered. Once an item is back in stock, we will ship it out immediately unless directed otherwise.

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